Help centre
How can we help?
Short guides and short demos for every part of RxShelf — from your first product to your first sale.
Getting Started
Sign up, set up your pharmacy, and invite your team.
Sign up and create your pharmacy
Create your RxShelf account, verify your email, and set up your first pharmacy.
Onboarding — load your first products
Three ways to build your catalogue on day one — drug database, single add, or CSV/Excel import.
Invite your first staff member
Send an email invitation, pick a role, and let the new staff set their own password.
Inventory & FEFO
Add products, stock in, and manage batches with expiry.
POS & Sales
Record sales, apply discounts, and process refunds.
Record a sale
Ring up a customer at the POS — search, cart, payment, receipt. FEFO handles the batches for you.
Apply a discount
Take a raw Naira amount off the whole cart — permission-gated and logged.
Refund a sale
Return money to a customer — full or partial — and put the stock back exactly where it came from.
Sell in wholesale mode
Ring up a wholesale sale — a Retail / Wholesale toggle at the POS switches every line to your wholesale price.
Procurement
Create and receive purchase orders from suppliers.
Staff & Permissions
Manage roles and per-staff permissions.
Reports
Sales, performance, and stock movement reports.
Billing
Change plans, cancel, and manage your subscription.
Account
Change password, upload avatar, and manage your profile.